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Contact Us
Contact us online
Use our online system to ask your questions. This is the fastest way to get help with a medical issue, repeat prescriptions, or general support.
Other ways to contact us
Visit us:
The New Surgery
128 Canterbury Road
Folkestone
CT19 5SR
Get directions (opens in Google Maps)
Telephone:
Facilities
Parking
- On Street Car Parking
Accessibility
- Wheelchair access
- Ramp entrance on the ground floor
- Consulting rooms are on the ground floor
- Disabled Toilets near the reception
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
How can we help you?
Opening hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Out of hours
Enhanced Access
Ask at reception for enhanced access information
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent - NHS 111
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Find us
Integrated Care Board
Kent and Medway ICB
2nd floor
Gail House
Lower Stone Street
Maidstone
ME15 6NB
Visit the ICB website