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Appointments
Book or cancel an appointment at our GP surgery.
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
Urgent Appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- Request an urgent appointment online
- Telephone: 01303 243516
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Extended Access
We also have extended access available. See our Out of Hours information.
If you have a life-threatening emergency, please call 999 immediately. For urgent medical advice when we are closed, please call 111.
Book a Routine Appointment
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse, or health professional to help you.
Appointments will be offered either in person or by phone. Phone appointments can be more flexible and may mean the doctor or nurse can help you sooner.
Book Online
All appointments are now booked using our GP online system. This is available from 7:30am to 6:30pm. This is the fastest way to get an appointment.
By Telephone
Our care navigators will ask you a few questions to understand how we can help you, and will complete our online form for you. We ask that this services is reserved for patients that do not have internet access or have trouble with technology.
- Telephone: 01303 243516
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
If you are too ill to attend the surgery, please telephone 01303 243516, before 10am if possible, so that the doctors can plan their rounds.
Visits are usually only for those who are housebound or the patient is genuinely too ill to come to the surgery. The doctor will usually telephone at some point during the morning to discuss the medical problem prior to visiting.
Children who are adequately wrapped can safely be brought to the surgery and will be seen more quickly than if visited at home. Explaining to the telephonist what is wrong helps the doctor to see the most urgent cases first and avoid unnecessary delays.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else. You can see our latest DNA score below:
See the latest Did Not Attend Score
In January 2026, 93.4% of all patients attended appointments.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Phone us on 01303 243516
- Reply CANCEL to your appointment reminder text message
Out of hours
Enhanced Access
Ask at reception for enhanced access information
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent - NHS 111
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.